Service 01 · Records
Digital record keeping for surveys and claims.
One organised, permanent record per claim — where customers and garage owners deliver the documents themselves, and nothing ever goes missing again.
The problem
Paperwork scattered across a dozen places.
A single motor claim can involve an estimate from the garage, a revised estimate, repair bills, the policy document, the registration certificate, photographs and half a dozen clarifications. Today those arrive by hand, by courier and by chat message — and the surveyor becomes the courier, the filing clerk and the archive.
When an insurer or a policyholder asks for a document six months later, the search begins across phone galleries, desk drawers and inboxes. That is time no one bills for, and a risk no practice should carry.
How it works
The documents come to the record.
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A claim record is created
Opened automatically from your inbox, or created by you in a few fields. This record is the single home for everything that follows.
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You share an upload link
Send it to the customer and the garage owner. No app to install, no account to create — just a page where they add their documents.
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Documents file themselves
Estimates, bills, policy documents and additional documents land in the right category, timestamped, against the right claim.
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The record stays with you
Search it, review its timeline, and produce any document on demand — this year and years from now.
What you get
Record keeping as it should be.
- Document categories — estimates, bills, policy documents, and additional documents, each in its place.
- Self-serve uploads — customers and garage owners add documents through a link, without accounts or apps.
- A per-claim timeline — every upload and update, timestamped in order.
- Search across everything — find any claim or document in seconds, however old.
- A defensible audit trail — when an insurer asks, the record answers.
Questions
Asked and answered.
Do customers or garage owners need to install anything?
No. They receive a link and upload documents from any phone or computer browser. There is no app and no account on their side.
What kinds of documents can a claim record hold?
Repair estimates, bills and invoices, policy documents, and any additional documents a claim needs — photographs, registration papers, correspondence.
Can I bring my existing claims into EazyClaims?
Yes. You can create records for past claims and upload their documents, so your whole practice lives in one archive. Our team helps with this during onboarding.
Give every claim a permanent address.
Sign up and our team will call you back within one working day.